Forums/Discgear.com

Shipping Information

Michael Brown
posted this on March 09, 2009 14:54

Discgear.com will send your order from Austin, Texas to any of the 48 Contiguous United States. Orders shipped to Alaska and Hawaii are subject to additional shipping charges. Also, NO P.O. BOXES please. Please call 1-800-388-7597 for more information.

For those who wish to order from outside of the U.S., online ordering is currently not available at this site. For international distributor or order information, visit our Locations Near You, or send an email to international@discgear.com.

If you have any questions about your order, please send submit a new ticket  or call 1-800-388-7597. Our hours of business are Monday - Friday from 8:00 AM to 5:00 PM, CST.

Shipping Methods
For shipping method options, estimated processing & delivery times for each address type, please refer to the charts below. Please note processing and anticipated arrival dates are not guaranteed. They are average processing times.

  • Orders received by 1:00 p.m. CST are usually processed the same day
  • Orders received after 1:00 p.m. CST are usually processed the next business day
  • All orders placed after 1:00 p.m. CST on Fridays are typically shipped by the close of business on Monday

Continental US: Service via UPS

UPS Delivery Method
Approximate Processing Time
Shipping Time
Package to arrive within
X days of order date
Ground Delivery
1 to 3 business days
1 to 6 business days**
2 to 9 business days
Three-Day
Select
1 business day
1 to 3 business days**
2 to 6 business days
average processing time - not guaranteed
2nd-Day Air Delivery (Standard & AM)
1 business day
1-2 business days**
2 to 5 business days
average processing time - not guaranteed
Next Day Air Delivery (Standard & AM)
1 business day
1 business day**
2 to 4 business days
average processing time - not guaranteed


Alaska and Hawaii * : Serviced via UPS AIR Service Only

UPS Delivery Method
Approximate Processing Time
Shipping Time
Package to arrive within
X days of order date
2nd-Day
Delivery
1 business day
1-2 business days**
2 to 5 business days
average processing time - not guaranteed
Next Day Air Delivery
1 business day
1 business day**
2 to 4 business days
average processing time - not guaranteed

We cannot ship to P.O. BOXES. A physical address that UPS can deliver to must be provided. Failure to do so may result in the delay of your order.

Shipping Promotions
Shipping promotions generally apply to ground shipments, but may affect the price of expedited service.

Shipping Restrictions
Certain destinations are only serviced by select shipping methods. Depending on the shipping address you specify, you will be offered shipping method options that are valid for that address type.

*1 Business Day (Average processing time - not guaranteed)
**Please visit UPS.com for more transit and delivery information.